FAQS

FAQS

Frequently Asked Questions.

01

How can I invest with Filax-Option ?

To make an investment, you have to register to become a member of Filax-Option. Once you are signed up, you can make a deposit, and choose any investment plan of your choice.

02

I wish to invest with Filax-Option but I don't have an e-currency account. What should I do?

You can open an e-currency account here: www.blockchain.com

03

How do I open my Filax-Option Account?

It's quite easy and convenient. click on Register, fill in the registration form and then press "Submit".

04

How can I withdraw funds?

Login to your account using your username and password and check the Withdrawal section.

05

How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.

06

What if I can't log into my account because I forgot my password?

Click forgot password link, type your e-mail and you'll receive your account information.

07

How can I check my account balances?

You can access the account information 24/7 on you dashboard.

08

May I open several accounts in your program?

No. If we find that one member has more than one account, the entire funds will be frozen.

09

How can I make a deposit?

Once you are signed up, you can make a deposit by clicking on "Deposit" in your Filax-Option Account

10

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your First Eagle balance, simply login into your account and click on Deposit and select the Deposit from Account Balance button.

11

How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.

12

May I have several deposits at the same time?

Yes, sure you may have as many deposits as you want.

13

When my affiliate bonus will be paid?

Affiliate bonus will be paid to your account balance as soon as your referral processes his deposit from external processor.